Customer Relationship Management

CRM

Personalization and targeted marketing is the model of most successful online marketers are doing in this MobileAGE. In order to do this, we need to manage our customer diligently. In fact, we need to evaluate the behavior and conversion pattern of the customers in order to optimize the success or gain more return-on-Investment. Adams is very experienced in this area as we believe understanding the customer behavior is the key to success.

Learn More About Loyalty Marketing

Loyalty Platform

Seamless Member Synchronization for a Smooth Online and Offline Experience

Instant Membership Enrollment

Customers scan a QR code and enter basic details to immediately join your loyalty program and access membership benefits.

Seamless Point Accumulation

Customers easily earn points by presenting their digital membership QR code for quick scanning by your staff.

Flexible Point Redemption

Customers redeem accumulated points for gifts or offers anytime by visiting your store, enhancing satisfaction and loyalty.

Remote Queue Management

Guests reduce wait times by joining queues remotely through your mobile app before arriving at your location.

Instant Data Capture

Seamless Membership Registration

Instant Membership Enrollment

Implement a tiered membership system to offer tailored benefits and privileges, enhancing customer loyalty.

Email Registration

Allow customers to sign up effortlessly using their email addresses.

Phone Registration

Simplify the signup process with mobile number registration.

Core Capabilities

Dynamic Promotional Features

01

Electronic Discount Coupons

Distribute digital coupons that customers can easily access and use during checkout.

02

Promotional Banners

Highlight special offers and promotions with visually appealing banners on your platform.

03

Latest Promotions Section

Keep your customers informed about the newest deals and time-sensitive offers.

04

In-App Push Notifications

Send updates about promotions, events, or news directly to your customers’ devices.

06

Share your product on social media

Allow members to share their favorite items to their social media accounts.

07

Store information (linked to Google Maps)

Provide detailed information of the restaurant in the App, including address, business hours, contact information, etc., and provide a link to Google Maps for members to find the location of the restaurant.

08

Automation

Effortlessly delivering personalized promotions across email, SMS, push notifications, and social media. Boost your sales and operational efficiency by automating customer segmentation, loyalty programs, and targeted campaigns driven by real-time analytics and seamless POS integration.

Enhanced Customer Engagament

Customer Contact via WhatsApp

Facilitate real-time communication with your customers through integrated WhatsApp support.

Product Sharing

Enable customers to share their favorite products on social media platforms like WhatsApp and Facebook, amplifying your reach.

Latest News Updates

Keep your audience engaged with the latest news, trends, and updates relevant to your business.

QR Code Membership Card

Provide a digital membership card that customers can easily access and scan for quick identification and rewards.

Referral Program

Grow your customer base with features designed to recruit and onboard new members effortlessly. Member can recommend it to thier friends & get rewards.